Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cousue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
V***v –
Good. Waist high. Looks great. In the photo panties
Customer –
Beautiful swimsuit, well sewn. Melting high and narrow
L***m –
Asked to send the goods for 2 weeks.! Exactly after 14 days the goods were in the mail! Bright beautiful swimsuit. I recommend. After measurement, i will remove additional photos
Customer –
Shipping mega fast!!! swimsuit perfect, color fire!! thanks to the store
T***a –
Favorite swimsuit. order!
Customer –
very nice! arrived in 3 weeks
E***a –
A good swimsuit) the store helped to choose the size)
J***H –
I LOVE it!!
V***a –
Norm swimsuit
H***a –
I order a second time He’s perfect. On the parameters 91/63/90 sat perfectly
Customer –
Bikini on the hips 94 cm bolshevaty, top on the chest 90 cm sat well. With the store did not communicate
A***a –
Dress very nicely made, none sterczących yarns. Normally I wear size M-L and zamówiłam L, but think that mogłam leisurely order M.
M***s –
Great
V***S –
A good swimsuit, take a size larger than your clothes. In the cups there is a thin foam rubber. Very fast shipping
I***a –
Hello, everybody! Finally came my swimwear .. It’s been a month. I ordered two that would choose the right size. So, my size xs, s swimwear ordered s m. the chest of the second size just fell out of the bodice, it looks not very, the panties came up, but pressed! But the mka sat down well! The chest normally sat down and nothing fell out, the panties did not press! But in fact, i would have approached the panties s bodice m)))) the print is cloudy, tried to take a photo, which was clear)) there is no lining in the panties .. I hope this will not interfere .. In general, the goods are normal, but it was possible and better for such a price! Gifts: chain and rubber.
K***a –
Panties to the ears)))
V***m –
Very cool, came quickly, i adore him
K***a –
Good, did not guess with the size
Y***a –
Nice swimsuit. Panties high
I***a –
Excellent swimsuit, fast delivery! I recommend
E***k –
I ordered the second. still) came quickly, the swimsuit is bright, kayfovy) on the chest 75cordered l-perfect! thanks to the store)
Customer –
Delivery to moldova is very fast. Dimensions are correct, so do not take a larger one))
L***a –
On its parameters 82-65-92 took s, everything perfectly sits, the fabric is like a regular swimsuit. I’m happy
R***r –
Very cool, all as in the photo!!!
P***a –
Ok
D***d –
Perfect love it i asked for l and it went well i usually be m
Customer –
I wear size 36 and i asked for an s and it’s perfect for me. Good touch and super comfortable. It took 15 days to arrive
K***a –
Swimsuit liked sat well size m on the chest 90, hips 93. Consulted with the store, he advised l. But according to the reviews i decided to take a risk and guessed, for me it is possible and on large parameters, it stretches well.
U***k –
Awesome
G***l –
I liked the goods, as we will be at sea maybe i will attach a photo, and so everyone is happy
M***h –
Cool swimsuit, sat perfectly. On the parameters 88 64 97 took m sat comfortably. The fabric is very pleasant to the touch. Came in less than a month! Thank you for the gift of an elastic band! Swimsuit in zip bag, with hygienic sticker on swimming trunks
R***e –
Everything is fine! Came quickly 2 weeks
Y***n –
Chic, 90-65-98 m sat well, nothing transmits
N***s –
Love it! Fast delivery (9days) fits great
I***s –
perfect!
S***a –
Like as in the photo, but not very happy. Panties are large, the bodice is on the contrary flattened.
N***a –
Red price him 500 р. On the small chest. Very flattening breasts like it and not. In general, so yourself at 3.
N***y –
Swimsuit arrived very quickly, 16 days. Very beautiful. Took the size in size, sat down like a glove. It was possible in principle and for a larger size)
A***k –
It’s okay.
I***n –
Thank you, he’s so cool
V***a –
As in the photo! Bottom on the hips 89 bolshevaty
A***a –
Swimsuit super!
Customer –
Swimsuit just super, sat perfectly. On og 81, opg 70, waist 65, hips 93 village super. My chest looks a little flat, but this wine is not a swimsuit))
8***8 –
The most important disadvantage, this is a different color. M suitable maximum for 2 sizes, panties are not very high. Delivery to kaluga 15 days.
A***a –
Very cool swimsuit. At me bottom m, top s; height 184, took l-went perfectly, does not shine through, the fabric is double, the threads do not stick out. Looks decent. Played in it in beach volleyball-nothing fell out and did not rub. Thanks to the store.
A***a –
Excellent swimsuit, threads do not stick out, good fabric! It came in 15 days! The size came just right)
S***k –
All ok. Quickly reached
G***a –
great but when you have small bust it is like oblate
G***i –
Perfect same as description
A***a –
In vain listened to those who said that 90 chest girth and more, you need l order… I have 96, and l was great. Either i got this, or xs .. But i don’t care, i can use a sewing machine, so it won’t be a problem to kill me. In general, i really liked the swimsuit, tight and soft.
D***a –
Swimsuit fire color cool, sits perfectly, on my s came up stunningly
A***e –
Free size me comes perecta One S, I use wear 36. I’m disappointed in the color, it’s not as neon as it appears in the pictures.
E***S –
On the parameters 100/80/105 ordered l. sat perfectly. swimsuit-fire. The color is bright (light green leopard bought), the fabric is dense, there is a seal in the cup, the straps are adjustable + hair band as a gift. Delivery to mo mega fast, about 2 weeks. I highly recommend!
J***s –
I freakin love it!! It’s a little snug up top but it makes my boobs look bomb!
R***o –
Very good!!!! Recommend!
N***k –
Order!!!
T***p –
nice swimsuit, good material