Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cousue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
It came quickly, the size corresponds (in life i wear m, i was afraid that the panties will be tight (hips about 100), but everything sits well, does not tighten and does not fall off)
Customer –
Perfect. I wear a size 40 and chest a 90 i asked for an m and it fits much better than the l, the l was too big on the chest.
N***i –
I just received my sexy bikini in my favorite colour. It fits but a little bit bigger but I love it. I recommend. To many more orders from me. #SA
A***a –
The bottom is large, and the top is straight perfect
E***n –
Super cool swimsuit
E***a –
Lovely swimsuit, all in size)
A***a –
Looks like i’m the first person to order this color. I’m delighted! For the first time i like my body in a swimsuit: 3 shipping only 2 weeks, it’s unreal fast. The only negative-on the bodice some folds are incomprehensible
A***a –
A little not what i expected. So the qc is too open the back. With the store did not communicate
I***d –
These are amazing. Super comfy and fit really well. I’m 85kg 5’7 and the large fits me perfectly.
Y***a –
Swimsuit perfect. On the parameters 86-69-90 villages is amazing. Dense, nothing shines through. The seams are excellent, comfortable clasp, well supports the chest, the coloring of the bomb. I’m sure we would have such in stores sold for 3-4 thousand rubles. Came to voronezh exactly for 3 weeks.
K***a –
Swimsuit is just a bomb. The color is beautiful. Without fracture. Looks expensive and stylish
E***s –
my sizes are 86 62 102. size s fits great. i love it. i payed 11 Turkish lira customs tax
L***a –
Swimsuit is simply unreal. I ordered m, on the parameters 89, 66, 91. Came up perfectly.
E***t –
Looks just like the picture, took about a month to arrive in Canada.
A***k –
Nice! but inside fabric is white.
R***r –
Amazing !!!! Just ordered 2 other ones
S***a –
I order the second and again excellent
Y***a –
Thank you very much for the quick order)))
E***h –
Perfect. In moscow came for 2 weeks.
Z***a –
Not very neatly made, bottom hanging
J***L –
A good swimsuit, comfortable, white fabric sticks out, but not critical unfortunately a little small (
E***v –
Perfect
Customer –
Money is more durable and packet days for order in days arrival
M***a –
perfect
A***n –
Really nice bikini. Looks really big when you first get it but I am a UK size 6/8 and it fit perfectly. Shipping was really fast got it in 9 days. I would definitely order more colours
Customer –
It fits perfect. The fabric is really good and in general it’s really pretty
E***a –
The goods came quickly, corresponds to all descriptions
N***h –
Duje crutii swimsuit, on the uk 12-14 zamovila l. chudovo siv! Zamovlyu che in the incest rings!
Y***k –
Super swimsuit
M***e –
Perfect, nothing to say
K***a –
Cool swimsuit 🙂 the store generally fire, advised up s, and the bottom m, but it turned out so that the bottom was big, and the seller quietly sent me s, and that he went for a week and a half! The only thing that sticks out is the lining, but not much, i think that these are trifles. Black looks cool on a tanned body! 🙂
M***K –
A bit large at 85: 6 0: 87
R***v –
Swimsuit came up perfectly. All seams are even, nowhere, nothing sticks out. The girl was satisfied!) thanks for the goods, we will order more!)
V***k –
Swimsuit excellent, panties really a little frayed and close almost half of the back And so comfortable, beautiful, its money is definitely worth it. Delivery is very pleased, literally two weeks. The parcel was tracked from the beginning to the end, a week before delivery already received sms from a new mail with an alert that an international shipment is sent to me) Recommend))
S***n –
Everything is fine-fast delivery, good material.
K***a –
Swimsuit is excellent, i order the second time, delivery is fast, came for 2 weeks in minsk. on the parameters 84-61-91 size s in the village is excellent!
E***e –
It came in 20 days, it’s very fast! Swimsuit super, the fabric is pleasant, sewn neatly! !! Parcel tracked
K***k –
Fashionable, youthful… And very photogenic!) i advise
Customer –
It came in 30 days in kharkov. my daughter came up perfectly s (82/67/87)
A***e –
The top is slightly too small for my chest but it’s still going
K***a –
Nice bikinies
A***a –
Dense, does not shine through, well sewn.
R***k –
Thanks to the store for the fast delivery and cool swimsuit, size in size. But if you have a big chest, take m.
Customer –
Super, delivery 3 weeks to st. petersburg. S size per volume 90: 6 7: 90
Z***a –
Dress came very quickly and with dziwo Courier! Zamówiłam size L color Sky Blue. Color GORGEOUS! Mount okej but down is too large and downright huge thus wrinkles in step in effect you material the wywija White. Zamawiałam all with measure and yet anything go wrong: <
N***o –
The size is very good and the size is very good. i recommend the store and the product is very good.
Customer –
Nice though the bra hook looks kind of loose and the lining, being white, if you move or fold the bikini you see a lot. I’m size 38 and the m suits me on the bottom, on the top i’m 90d (75d) and it looks good on me but i could use a little more tight in the area under my chest.
A***a –
Cool swimsuit, perfectly sewn. My height is 164. So i changed the panties a little, because they were too high for me. But this is more personally my wish. The store is well done, sent everything quickly
Customer –
45 days to romania. Fits well
A***a –
Very satisfied
E***i –
good. just panties is really big I took L, top is good, but bottom part is big, and I have 105 mm ass
A***a –
Found the color different from the picture.
E***a –
Excellent swimsuit, took m on the table, slightly freely sits, but i like
E***a –
Stunning!!! As in the photo) i wear s, i ordered it, i sat perfectly!) for such a price straight awesome!)
Customer –
Swimsuit fire! Came for 2 weeks, the size s sat perfectly
R***z –
In general, the swimsuit is good, beautiful, but the proportions are strange. I ordered s everywhere sat perfectly, but on the buttocks a lot of folds, ie swimsuit like a thin, but with a big booty) (somewhere at 110 or more), but you can easily sew Came quickly enough (to krasnodar somewhere 2 weeks)
Z***a –
Swimsuit is translucent (and so everything is fine
Y***a –
Swimsuit s sat perfectly on the parameters 85-65-95. Delivered in 3 weeks to volgograd. Thank you store!
A***a –
Perfect <3
Customer –
Love it
J***h –
The parameters 84-64-93 ideally fit the size s
Customer –
it’s ok. i order M and it was very big
G***n –
I love it before date i arrive
A***t –
The size did not fit a little, the parameters 89/68/97 should be taken s!
R***s –
really lovely bikini!!
N***u –
I love my suits
Customer –
A good swimsuit for your money. Delivery to stavropol 2 weeks. On the parameters 86/63/94 sat perfectly. The only difference in color in the photo and in life. Much darker than in the photo and poured into blue.
A***a –
Swimsuit came to the moscow region for 20 days. The goods were tracked. Swimsuit corresponds to the description. The material is pleasant, that is outside, that is inside. No threads stick out, no damage. Very good clasp on the top. Looks cool on the figure. Thank you very much to the store!
N***r –
Very cool and looks more expensive!