Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cousue.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***o –
Not bad, light, cotton dress, for the garden will go. In the armhole is wide, you have to sew a little. The back is fastened with buttons. Delivery to belarus 1 month, the price indicated on the parcel less, thank you.
S***o –
Very beautiful. Cool Fabric, ideal for the summer. Arrived in 40 days to Salvador, Ba. Made 13 request and not taxed. Always buy this store and love.
S***a –
I took the size 3. it is written on the height of 100 cm. On one dress there is no tag.
E***a –
I ordered three dresses size 7. came with the marking 130. Malomerki strongly. Approached the height of 116 cm, only in the chest slightly wide, but this model is. Fabric with cotton, will not be hot. Blue and blue in a flower with drawings rubberized, ironing is better inside out. Dark-print on the fabric itself. One has already washed (blue), 40 degrees, like new!
M***R –
Super as always. bright. beautiful. and i and my girls really liked… Delivery is fast.
S***u –
Lovely dress. Daughter 2,5, wears size 92 and fits perfectly
G***i –
The material is partially artificial, in principle normal. I took two dresses of one size-it turned out to be more. The child in the photo 98 cm almost 3 years-the dress is excellent, the summer is off. Took for $3.69 delivery 3-4 weeks
S***a –
It was almost 3 months. A premium dress, light, without fasteners (ties from behind, but without them does not fall off, the child himself dressed and went). It seemed that wide, but on a thin child with a height of 110 the size of 6 t was wonderful. Delicate, gray-blue, the pattern is applied to the fabric. Slightly faded at the first wash in the pelvis. Cotton, does not shine, dries quickly.
S***a –
The dress is wonderful bright, soft, cotton fabric. But small. For 5 years took 6. it turned out back to back, even a little bit.
R***o –
22.06-03.07 in the leningrad region, the track was tracked. The dress is cute, exactly as in the photo. The cloth is thin, the pattern is painted. I took on growth, we are a year and 5, the dress is exactly more.
M***o –
For three years the dress sat well, and for 6 years as a tunic, although the size took different but not particularly different
M***n –
Very cute dress! He is still just too large for my daughter who now EU size 80 has. I think this one but EU 92 is. Waist band is not elastic what I called What expected had. Color is as shown in the picture. 16 June ordered, 16 July supplied.
V***k –
Norms
N***n –
Very good payment for the summer, when washing does not sit down and the color does not wear out! Recommendation!
R***r –
Dress is good very summer
Customer –
For such a price will come down
A***a –
Chic dresses. Very beautiful
A***a –
Beautiful i will purchase again
O***k –
Corresponds to the description. Not cotton, polyester, carefully.
D***v –
The coloring is like) but it is not very sewn: the seams curves and threads stick out, for this price is not critical. The size is little measured. take a larger size, at least
D***i –
very nice
N***a –
I liked it. Summer thin dress
L***a –
The dress is thin not that expected
K***k –
It came quickly. Very thin. I ordered 2 t for height 86 back to back. I should have taken more.
S***a –
Very like it
Customer –
After 4 months the dress never came.
A***a –
Bought for 2 years, a little more, but not critical, ribbons from behind tied and forward
A***P –
Excellent, very beautiful, set off a little small.
D***a –
Not yet worn
A***a –
The dress is even more beautiful than in the photo! 🙂
A***a –
Excellent cotton dress. True, the store confused the size. But not critical, delivered from below lace.
S***a –
The dresses are very good, but the size of 6 t is small for a russian four-year-old girl. For three years, not large
K***a –
My daughter turned 2 years old, the size of 3 t is just, but she is plump.
L***e –
Rewarding
Customer –
The dress went a month. The child only-only in length, and in width a little large. We are normal physique and rosette 104,5 cm. The fabric is thin, shines through. But hot summer itself
L***a –
Good size fit
E***a –
Transparent through
B***z –
Dress is cute. Material is very light weight but good for summertime.
Customer –
ok
K***h –
very nice! light fabric good for hot summer. a little short for tall girl
Customer –
Dress very pretty.
V***a –
Good dress, i liked it, the fabric is thin summer, shines through. White flowers stickers, ironed from the wrong side. We for 4 years dress back to back. Height at the daughter 100 cm, weight 16 kg, not large. The dress is sewn well, without threads.
Customer –
On the growth of 110 (5 years) came well. on. Summer is the most to wear))
V***k –
I did not expect it, but after not three months, it came! Very beautiful, but we already have cold
O***a –
The dress is pretty, cotton. Size 90 on the tag. T went almost 2 months to abakan
N***a –
The order took 3 months to the novosibirsk region. I did not communicate with the store. The height of 73 cm is large in width and length. I ordered 2 t. There is synthetics in the fabric.
G***s –
The dress is very cute as in the photo the truth i ordered 2 dresses from this store the second has not yet come although it’s been two months
N***r –
perfect but delivery a bit late
V***a –
For 5 years, 110 growth.-4 t is ideal. Bright, light, for the summer just right. Recommend!!!
I***a –
Excellent dress at an excellent price. I take such not the first time. Very satisfied.
E***O –
A good dress, in the heat of the most)) came quickly
L***n –
Dresses arrived within a week and days. Dresses very cute, fabric ethereal. Thank you very much!
M***a –
Size a little small but OK
S***a –
Looks great, on a thin low girl 5 years old took the size of 6 t
J***e –
Puiki preke IR Kaina. Puiki kokybė. Rekomenduoju visiems. ESU Labai patenkinta preke. Siuntinys atėjo greitai. Dydis atitiko Pagal aprašymą.
N***a –
Cool light dress)) the truth of the ribbons on the back came off after the first wash (but for such a price and you can change it yourself
E***h –
as described
S***s –
Pekne sattky rýchlo dodané
Customer –
It’s okay.